Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of buyshop24.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
E***c –
super
N***a –
Quality is good. Convenient when toys at home a lot) a little expensive)
L***n –
excellent
A***a –
Quality at level. I did not expect that it would be so big. We do not have so many toys to fill it completely, although before that I thought that they are too much))) The child also liked the idea.
S***c –
Great product. very practical and useful. Nice material. All stuffed toys are inside, no more mess. I am very satisfied.
Customer –
All right, it’s big and it’s great.
C***c –
Very good
C***a –
arrivato in tempi record 15 giorni in Italia! ha leggermente cattivo odore ma basta un po di aria aperta e svanisce. io ho messo dei pupazzi grandi e due coperte di pile e c’è ancora spazio. ottime cuciture e buona la cerniera.
L***a –
I liked the bag, I ordered another one.
L***h –
Large, about 60 cm in diameter (bought 23 inch), climbs just a bunch of everything, and the place remains, probably, it was necessary to take smaller 🙂 sewn normally, with a zipper.
A***a –
Great quality. Very fast delivery. You can store a lot of things inside. Looks nice and when full you can sit on it.
R***r –
The product fully corresponds to the description! The material is dense, there are no defects. Very roomy! Delivery to Kiev a little more than a month. Satisfied with the purchase, we recommend!
N***h –
The store is well done. The order came quickly. The bag is good. I put a bunch of soft toys.
Customer –
Received within a week the Grey 23 inch. I’m very happy with it. I would recommend this store
K***k –
Very fast shipping, product consistent with the description
C***w –
FAST shipping ! Ordered July 30 and received August 11 to Canada.
J***a –
Finally stuffed animals have their place. Material and somehow good. Very satisfied.
A***a –
Excellent cover, tight, perfect. You can fill with filler, you can toys, we have the second, for 12 days in minsk came
K***a –
Great quality
V***a –
Super
V***a –
SUPER FAST THANK YOU
L***s –
Material very good grade, only smell mind but mysle, with wash pomoze
A***a –
The quality is excellent. Delivery 1.5 weeks.
M***t –
Very friendly store! Excellent product. Shipping is always EXTREMELY fast! Product is as described and looks exactly like photos shown!
N***n –
I like it. I recommend it.
M***M –
The material is very sturdy, sent neatly. Very fast dispatch. Great!
K***a –
Shipment received in 9 days. good quality.
L***s –
Very useful bag. I like it and highly recommend this toy storage bean bag.
A***z –
Excellent Product as in the photo. Took Less than a month to Colombia
C***T –
Very convenient! Right all plush toys tidy!
R***r –
Quality according to the description; very roomy bag
Customer –
Good product
M***i –
Arrived very fast. Like photo. Good material
F***n –
Wide and perfect quality
T***r –
Order second time. Quality is very good. Will orde again!
K***a –
I’m very satisfied
D***n –
Good quality. I have only filled half of it.
K***s –
this thing is HUGE. I’m so happy because my son has a million large stuffies, so it’s perfect!
T***u –
Cool bag, roomy enough and looks strong
O***t –
Great Ottoman for the child! The quality is excellent, sewing neat. Thanks buyshop24! good value for money, it came quickly.
A***k –
he fabric is durable, the quality is good, sewn neatly. Thank you very much buyshop24
J***s –
As stated and larger than you’d think. Good quality and well stitched.
Customer –
Good quality and fast shipping. We bought two of them a gray and a blue. They are sturdy and the zipper works well. We finally have a home for all the stuffed animals we have in the house. The kids like them for seats too.
S***s –
good job best quality
A***i –
Super big we can put a lot of plush and very good quality very thick
M***r –
very good like picture
J***r –
I love it. I can fit so much in it
A***u –
A good bag, dense, sewn well, the coloring is stylish, contrast. Seller thanks!
Customer –
Delivery is very fast! Excellent bag for storing toys! Good quality! Folded all soft toys and small pillows! The daughter and cat now sit in turn and lie on this pouffe! Recommend! Delivery is very fast! Great bag for storing toys! Good quality! Stacked all the soft toys and small pillows! The daughter and the cat are now taking turns sitting and lying on this puff! Recommend!
Z***n –
Very fast shipping
Z***n –
This is a great products is very practice and love the material
A***i –
Its durability and quality is really wonderful I loved it
A***k –
Corresponds to the description, a good bag. Some of the threads stuck out, but in general, the quality is normal. Shipping three weeks
L***l –
Perfect for order
M***r –
received in just 11 days.. good quality
G***s –
Delivery is very fast, the item is excellent, quality,
L***a –
Good bag but it is very big
M*** –
Good quality of fabric and zipper.
R***a –
ok
A***c –
The quality is super, i ordered the first time! the reviews are accurate. i recommend the store
S***k –
All OK. Thick material. I am happy
M***e –
Super satisfied, all the lint of my daughter fit in and there is still room
O***a –
In general, super. Excellent solution of problems with soft toys. And sit on it comfortable and comfortable. Delivery is very fast. To moscow within 10 days arrived.
K***a –
I didn’t expect the bag to be so big. Wow!
M***v –
Fast delivery, excellent quality! Really roomy bag-bag.
C***a –
Excellent bag. Thick material, very big, as described. Fast shipping
E***y –
Thank you. Exact product description. The order came quickly. Qualitatively sewn, color as in the picture. The child is happy))) i recommend!
I***r –
perfect 4 storing soft toys. looks great in playroom!
P***e –
ok
J***s –
The store was amazing at communication. I’ve been shopping/buying for a while and this was an experience that stands out!
F***e –
Loved the material. Arrived fast and was perfect for what I wanted.
M***n –
Great quality. Allot of room for the stuffed animals. Came to the Netherlands within two weeks! Very quick! Thank you! My daughter is very happy.
D***v –
Stitched well, threads do not stick out
Customer –
Big enough for my kids sit inside the bag. 😀 Nice bag!! Thank you.
A***a –
Excellent material, everything is well stitched, zipper is strong, delivery is very fast
A***a –
Super
M***a –
Thank you…
L***i –
Super fast shipping to Poland! The product is smaller than I thought but the quality and idea is ok.
O***a –
Nice bag! For a long time I could not decide what size to take to fit all soft toys. As a result, I decided to take less! Delivery to Samara area is 3 weeks. Track tracked. Until the last doubt, whether everything will fit)) but all the toys got in. Children are happy, now they have their own Ottoman) The quality is excellent! The material is dense, sewn smoothly, the zipper is hidden. Recommend!
L***s –
Great fabric
E***z –
Parfait
K***a –
The bag came in 10 days. Roomy. Recommend
H***h –
Good quality and express delivery
S***y –
Quality is good
R***i –
Very fast shipping
N***o –
Excellent quality. There is almost no smell. I got the large size. I recommend it.
E***n –
Very good article, I recommend!
I***h –
Just like in the picture. It can hold lots of dolls and cushions.